About us
Who We Are -
Hadi Express Exchange always understands customer needs, expectations, and preferences. The exchange always keeps an eye on the constantly evolving and changing market dynamics. This serves as a guiding light, inference, and motivation for us to continuously explore. As we move forward with our growth plans in the region, Hadi Express Exchange is confident that our commitment to investing in new systems, professional expertise, and best practices will ultimately strengthen the customer's preference for us, making our presence in the regional market firmer. Our business philosophy revolves around our commitment to customer satisfaction, and we are truly proud that this is clearly evident in the testimonials given by our valued patrons.
To be the most preferred and customer-centric money exchange firm, that is committed to delighting people through exceptional and dedicated service. We shall be sensitive to all our stakeholders, resilient in all our endeavours, take complete ownership and practice integrity as part of our culture, and serve our customers with passion and unmatched devotion to meet their expectations.
To attain sustainable growth through quality customer service by providing our customers with a safe and quick transfer of funds to anywhere in the world by exchanging maximum value for their money with a focus on high quality and speed. To emerge as a quality-driven and customer-focused business organization, flexibly adapting to changes around the globe.
History
Ensuring Safe and Smooth Transactions For Over Three Decades
The Hadi Express Exchange was established in the year 1994 primarily to meet the desire of Mr Mohammed Sharif Al Hadi, a senior executive of the Central Bank of the United Arab Emirates. Although he had been partnering with various exchange houses prevalent at that time, Hadi Exchange’s objective was to meet the foreign exchange and remittance needs of the Bur Dubai population with a single branch in Bur Dubai managed by the Seylan Bank an established bank from Sri Lanka. The secondment agreement with South Indian Bank Ltd., a leading old-generation scheduled commercial bank from India, was a turning point. The rich legacy of the bank has been vital in making the exchange emerge as the most customer-centric money exchange service provider and remittance services provider in the United Arab Emirates today. The Exchange is now a sub-committee member of the Foreign Exchange & Remittance Group (FERG), the one and only association of the exchange companies in the UAE. The Exchange falls under the c-category license issued by the Central Bank of the UAE.
Think beyond self; We have a genuine interest in our team, clients, and the communities in which we live and work.
We completely own our actions. We practice integrity in all our actions.
Pursue Boundarylessness in the execution of all our activities.
Our passionate workforce services customers with a high focus on efficiency.
We have a diverse team with different cultures; we celebrate differences.
We are in the quest for continuous improvement to change for the better.
